EN — Consumer Dispute Resolution (EU) / ADR Notice

Update (effective 20 July 2025): The European Commission’s Online Dispute Resolution (ODR) platform has been discontinued. For guidance on consumer redress in the EU, please refer to the Commission’s page “Consumer Redress in the EU.” 

Mangattos aims to resolve concerns directly and quickly. If you have a complaint, please contact us first:

• Email: help.magnatto.co@gmail.com

• WhatsApp/Phone: +1 561-298-9182

• Address: AV CENTRAL AREA ESPECIAL 19 LT J K PARTE 7 SL 107 BRASILIA -DF - BRASIL

If your issue is not resolved, we will cooperate with EU-certified ADR entities to the extent required by applicable law in your country of residence. Information on national ADR bodies and how to proceed is available via the EU consumer redress resources linked above. 

Note for businesses formerly linking to the ODR platform: the ODR link requirement arose under Regulation (EU) No 524/2013, now repealed alongside the ODR platform’s closure. Remove any legacy ODR links from your site and emails.