Shipping Policy

Last updated: September 30, 2026

Magnattos (MAGNATTOS, LLC) ships internationally. Orders are shipped from the warehouses of our manufacturing and fulfillment partners, which may be located outside your country.

Processing time

Orders are processed within 2 business days (Monday to Friday, excluding U.S. holidays). You will receive a confirmation email when you place your order and a second email with your tracking number once it ships.

Delivery time

Estimated delivery time is 1 to 3 weeks after shipment, depending on your location. Delivery times are estimates from the carriers and are not guaranteed. Delays can happen due to customs clearance, peak seasons, weather or other events outside our control.

Where we ship

We ship to all countries available at checkout. If your country is not available at checkout, we are not able to ship there at this time.

Shipping costs

Shipping costs, if any, are calculated and shown at checkout before you complete your purchase.

Multiple packages

Orders with more than one item may ship in separate packages and arrive on different days. Each package has its own tracking number.

Customs, duties and taxes

International orders may be subject to import duties and taxes charged by the destination country. When these are collected at checkout, they are shown before you pay. Otherwise, any duties or taxes charged on delivery are the customer's responsibility.

Shipping address

Please make sure your shipping address is complete and correct. If you notice a mistake, contact us as soon as possible. We can change the address only before the order ships, and we are not responsible for orders delivered to an incorrect address entered at checkout.

Lost or delayed orders

If your order has not arrived within 3 weeks of shipment, or tracking shows no updates for more than 7 days, contact us at help.magnatto.co@gmail.com with your order number. Lost packages are handled as described in our Refund Policy.